Settings
Not-to-exceed
The page that sets the contingency percent added to a quote's top to make its not-to-exceed price, for local and long-distance moves and each estimate type.
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- Checked against MoveBoard
- For owners & admins
A not-to-exceed price is the most the customer will be asked to pay: the top of the quote plus a contingency percent. Settings › Pricing & calculator › Not-to-exceed sets that percent. The sum and an example are in Not-to-exceed.
Before you start
Anyone who can open Settings can change this page. It is kept per move type (pick it at the top). Nothing is saved until you press Save.
The two cards
Long Distance and Local / Hourly, each with:
- NTE % — the contingency. 0 turns it off; below 0 is refused.
- Three switches — Binding, Non-Binding and Flat Rate — the estimate types that get it. A switch you never set reads as on.
Copy to other move types fills the others and waits for Save.
What happens next
New orders take the percent matching their move type, local or long distance, and estimate type. One order's percent can be changed in its Settings pop-up — see Order settings.
Also used by
The crew's warning when the bill goes over the not-to-exceed price is switched on in Contract rules.
Related guides
- Estimates & pricingNot-to-exceed pricesGive the customer a ceiling price — the quote plus a contingency percent — and warn the crew when the bill goes over it.
- SettingsContract rulesExtra stops on the bill of lading, the not-to-exceed warning, and the hourly rate confirmation the customer signs.
- OrdersOrder settingsThe settings for one order — how its volume is worked out, the not-to-exceed percent, COD or invoice on delivery, and when card fees apply.
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.