Packing calculator

Settings › Pricing & calculator › Packing calculator decides what packing costs your customer when they ask for it on their page or the office adds it. How the packing price is worked out on an order is in Packing and unpacking prices.

Before you start

Anyone who can open Settings can change this page. It is kept per move type (pick it at the top). Nothing is saved until you press Save.

The prices

For a local move, and for a long-distance or flat-rate move, each:

• Full packing percent — the share of the move that full packing is charged on.
• Packing rate — the price per unit packed.
• Partial packing percent — the share of the move that partial packing is charged on.

Where the customer sees the packing options

The Advanced packing settings card:

• Packing on the customer's page — the switch that puts the Packing card on the customer's page, where they choose full, partial or no packing. It is the same switch as Customer experience › Quote display › Show Packing on account page: turn it on in either place.
• Show packing options on Customer Account page — the estimated packing price of each choice, worked out by this calculator. The customer sees it only while Packing on the customer's page is on.
• The services that show them (or All).
• The order statuses that show them. Switch a status off and the customer no longer sees the estimated packing price on orders in that status — the order's totals don't change.

Test packing services

Try a size and see what full and partial packing would cost. Nothing typed here is saved.

Copy and save

Copy to other move types fills the others and waits for Save.

Also used by

Quote display decides for which services and statuses the customer sees the packing estimate on their quote.

If something goes wrong

Save refuses a rate box that holds something that isn't a rate and says which.