Skip to main content
ElromcoMoveBoard

Integration · Stripe

Stripe payments for moving companies: Your Stripe account, at every payment.

Connect your own Stripe account with one sign-in and choose it for a branch: deposits at booking, invoices, monthly storage, box orders and the balance on the crew's phone all go through it. The money, the payouts and the name on your customers' card statements stay yours.

Settings › Payment processing

Stripe

Take cards through your own Stripe account instead of Authorize.net

Ready

Charge new cards through

Authorize.netStripe

Refunds of payments already taken always go back through the processor that took them.

Pay your deposit · $150.00

Link: pay with your saved card

The money goes to your Stripe account.

What you get

Stripe and MoveBoard, working as one.

01

Every place a card is taken

The office's Credit Online payment and cards on file, the crew's bill of lading, the deposit and booking in the customer portal, invoices paid online, storage payments and autopay, box deliveries and the box store, and claims paid back to the card.

02

Link at checkout

When customers pay for themselves, in the portal, an invoice, storage or the box store, Stripe's Link offers their saved card, with their email and mobile already filled in. It is never offered on your team's screens.

03

Cards on file

Cards are kept at Stripe and can be charged again from the order. Stripe keeps the expiry date up to date by itself.

04

Stripe or Authorize.net, per branch

Each branch chooses which processor new cards go through. Refunds always go back through the processor that took the payment.

Setup

How it's turned on.

  1. 1

    Open Payment processing

    A company admin opens Settings › Payments & billing › Payment processing.

  2. 2

    Connect with Stripe

    Sign in to your own Stripe account, or create one. No keys to paste.

  3. 3

    Finish in Stripe

    Once Stripe says the account can take cards, the card reads Ready.

  4. 4

    Choose it for the branch

    Set Charge new cards through to Stripe. Your card fees and cash discounts carry on as they are.

Good to know

  • Cards only: no bank (ACH) payments through Stripe.
  • A Stripe charge is refunded, never voided; full or partial.
  • Payments taken before the switch are refunded through the processor that took them.
  • Card numbers go from the customer's browser to Stripe and never touch MoveBoard.

Questions

Stripe, answered.

Something else? Call us at (617) 313-0200.

Where does the money go?

Straight to your own Stripe account, with your payouts, your disputes and your business name on the customer's card statement. MoveBoard does not hold your money.

Can I keep Authorize.net for one branch and use Stripe for another?

Yes. Each branch chooses Charge new cards through: Authorize.net or Stripe. Payments already taken are refunded through the processor that took them.

What is Link?

Stripe's saved-card checkout. When customers pay for themselves, in their portal, an invoice, storage or the box store, Link can fill in a card they saved with Stripe before, so paying takes a tap.

Do my card fees still work?

Yes. The credit card fee and the cash discount you set in MoveBoard work the same with Stripe.

Can the crew take payment on the bill of lading?

Yes. PAY on the bill of lading charges the card on file or a new card through the branch's processor, Stripe included.

See your company on MoveBoard.

A live demo built around your own kind of moves: your service area, your pricing, your crews.