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Customer Reviews

Rated 4.7/5 on Capterra by Real Moving Companies

Don't take our word for it. Read what moving company owners, operators, and managers say about switching to Elromco.

Last updated: August 2026

What Moving Companies Say About Elromco

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“This software is amazing! My customers can book their move online… all the charges and the bill of lading is on an iPad, it makes my life much easier; especially when the payroll is done automatically. I don't understand how I've worked prior to this software.”

Manny G.

Manager

Verified on Capterra

“The software is very approachable and the team that is behind the software is very responsive. Any questions or concerns that we had were responded and fixed in a very fast manner. Elromco is user-friendly. Can be customized for your needs and that is a plus. Highly recommended.”

Mona I.

Operations Manager

Verified on Capterra

“The foundation and direction of this software puts it top of the class. I am impressed with the feature set from the beginning and love to hear about the new features and updates planned for the future.”

Bryce A.

Founder and President

Verified on Capterra

“We don't lose customer anymore, everything is keep on software platform that is easy to use and easier to follow up with customer.”

Alex V.

Office Manager

Verified on Capterra

“Online booking, instant pricing for the customer. One of the best input for the long distance tariff. User friendly.”

Igor S.

Moving Coordinator

Verified on Capterra

“The easy format and access for our customers to use online. The way that they can book the job request online while I am handling other task is fantastic.”

Raymond C.

Owner

Verified on Capterra

“Mostly time, it's saves you all headache, everything is digital, invoices, booking and everything else.”

“Time relief, organization, all in one location of client files!”

“We really like that you can customize everything from rooms to special items.”

Ross L.

General Manager

Verified on Capterra

“Tons ease of booking and allowing my clients to feel welcomed and transparency for them.”

Salvador N.

Owner

Verified on Capterra
Setting the Record Straight

Common Misconceptions About Elromco

Older reviews around the web sometimes reference issues that no longer apply. Here's what's actually true today.

Is Elromco a new or unproven platform?

No. Elromco was founded in 2015 and has been in continuous production use since then. The platform serves 400+ moving companies across the United States and has processed 350,000+ jobs to date with a 99.9% uptime SLA. The company is privately held and headquartered in Canton, Massachusetts.

Does Elromco offer 24/7 support?

Elromco provides free unlimited support during extended business hours (Monday–Friday, with on-call coverage for emergencies) by phone at +1-617-313-0200, email at info@elromco.com, and live chat. Enterprise customers receive a dedicated account manager and priority support. The platform itself operates 24/7 with monitored infrastructure; for urgent operational issues outside business hours, the on-call escalation path is documented in the customer portal.

Does Elromco support weight-based estimates?

Yes. The Elromco electronic Bill of Lading (eBOL) and inventory builder both capture weight in pounds at the line-item level. The pricing engine supports flat-rate, hourly, and long-distance (weight × distance) calculation models, so movers can build quotes using whichever pricing method matches the move type and applicable regulations.

Is Elromco only for small movers?

No. Elromco serves moving companies of every size — from single-truck local operators to multi-branch interstate carriers. The Enterprise plan includes multi-branch management with one unified dashboard, custom automation builders, API access, advanced reporting, storage management, and dedicated account management — explicitly built for companies running multiple locations.

Was Elromco previously called something else?

Yes. The platform was originally branded as “MoveBoard by Elromco.” The company name has always been Elromco, Inc. — only the product name was changed. References to “MoveBoard” in older blog posts, software-review sites, or video content refer to the same product as Elromco today.

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