A Client Portal That Runs Itself
Give customers a branded self-service portal where they can manage their move, update inventory, and see live price changes — all on your company's domain. No phone calls required.
Your Brand. Their Move. Self-Service.
Reduce phone calls and give customers the modern experience they expect.
White-Labeled on Your Domain
The portal lives on your company's website — your logo, your colors, your URL. Customers never know they're using Elromco.
Real-Time Quote Recalculation
Every change the customer makes — adding a sofa, changing the date, updating the address — instantly recalculates the price. No manual re-quoting.
Full Inventory Submission
Customers can add, edit, and organize their full inventory list. Room-by-room or item-by-item — they control the detail level.
Self-Service Booking Flow
From the portal, customers can review their quote, accept it, sign electronically, pay a deposit, and book — all without calling you.
Set Up Once, Runs Forever
Get the portal running in minutes and let customers manage themselves.
Brand It
Set up the portal with your company logo, brand colors, and custom domain. It becomes an extension of your website.
Share the Link
Every customer gets a unique portal link via email or SMS. They click it and land on their personalized move dashboard.
Customer Self-Serves
Customers update their inventory, change move dates, modify addresses, add special instructions — all on their own time.
Changes Auto-Recalculate
Every modification triggers an instant quote recalculation. The customer always sees an accurate, up-to-date price.
Not Just a Portal — Your Portal
Three things no other moving software offers.
Your Domain, Your Brand
Unlike competitors that force customers onto a generic third-party URL, Elromco's portal lives on your domain. It's your brand experience.
Live Recalculation
Other portals show a static quote. Elromco recalculates in real time as customers make changes. No waiting, no manual updates, no stale prices.
No Account Required
Customers access their portal through a unique link — no username, no password, no friction. One click and they're managing their move.
Everything Your Customers Can Do
Give customers full control of their move without a single phone call. Every action updates your CRM in real time.
View & Edit Their Quote
Customers can review every line item on their estimate, modify move details like date and address, and watch the price recalculate instantly. No more back-and-forth emails over quote adjustments.
Upload Inventory Photos
Customers snap photos of furniture, fragile items, and large pieces directly from their phone. Photos attach to the inventory list so your crew knows exactly what to expect on move day.
Sign Documents Electronically
Contracts, valuation forms, and booking agreements can all be signed digitally from the portal. E-signatures are timestamped and legally binding, eliminating the need for printing and scanning.
Track Job Status
From the moment a job is confirmed to the final delivery, customers see real-time status updates. They know when the crew is dispatched, when they are en route, and when the move is complete.
Make Payments Online
Customers can pay deposits, mid-move charges, and final balances directly from the portal. Accept credit cards, debit cards, and ACH transfers. Payment receipts are generated and emailed automatically.
Communicate With Your Team
A built-in messaging thread lets customers ask questions, share special instructions, and receive updates. Every message is logged in your CRM so your team always has full context.
Why a Branded Portal Matters
Your portal is more than a tool. It is an extension of your brand that builds trust and reduces workload.
Builds Trust With Your Brand
When customers land on a portal that matches your website, uses your logo, and sits on your domain, they feel confident they are working with a professional company. No generic third-party interfaces that make you look like every other mover. Your brand stays front and center throughout the entire customer journey.
Reduces Phone Calls by 60%+
Most customer calls are simple questions: what is my move date, how much is the deposit, what did I put on my inventory. When customers can find every answer in their portal, call volume drops dramatically. Your office staff spends less time answering repetitive questions and more time closing new business.
Customers Self-Serve 24/7
Your office closes at 5pm but your customers do not stop thinking about their move. With a self-service portal, they can update their inventory at midnight, change their move date on a weekend, or pay a deposit at 6am. No waiting for business hours and no bottleneck on your team.
Client Portal Questions
Related Features
See how other parts of the Elromco platform work together.
Ready to See the Client Portal in Action?
See how a white-labeled portal on your domain can reduce phone calls and let customers manage their own move.
View pricing — plans from $289/mo →Free demo · No credit card required · Setup in under 2 weeks