Settings
Tooltips
The little explanations your customers can open beside job time, labor time, travel time, fuel and the packing choices on their page.
- 1 min read
- Checked against MoveBoard
- For owners & admins
On this page
On the customer's page, some quote lines have a small "i" the customer can open for an explanation. Settings › Customer experience › Tooltips writes those explanations.
Before you start
Anyone who can open Settings can change this page. It is kept per move type (pick it at the top). Nothing is saved until you press Save.
The tooltips
- Job Time Tooltip
- Labor Time Tooltip
- Travel Time Tooltip
- Fuel Surcharge Tooltip
- Myself Packing Tooltip
- Partial Packing Tooltip
- Full Packing Tooltip
Each has a Show on account page switch over its text. While the switch is off, the text is greyed and the customer sees no tooltip there.
Copy to other move types puts this move type's switches and texts on the others, and waits for Save.
Example
Travel Time Tooltip: "Travel time covers the drive from our yard to your first address and from your last address back. It's charged at the hourly rate."
Related guides
- SettingsQuote explanationThe words your customer reads under each service's quote — written once and shared between services that say the same thing.
- SettingsClient portal designerDesign your customers' portal on the live page — hide, reword or recolour anything, match your brand's colours — and put the portal on your own website.
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.