Settings
Not interested button settings
Whether customers can tell you they're no longer interested from their page, and the reasons they pick from.
- 1 min read
- Checked against MoveBoard
- For owners & admins
Settings › Customer experience › Not interested button decides whether the customer's page offers No longer interested in moving? — and the reasons they choose from. What happens to the order when they press it is in The Not interested button.
Before you start
Anyone who can open Settings can change this page. It is kept per move type (pick it at the top). Reasons, their order and deletions save as soon as you make them. The switch waits for Save.
The button
- Allow Not interested — the customer can tell you they're no longer interested, picking a reason. It shows only while the move type has at least one reason. Press Save after switching it.
Reasons
- Add new Reason — type its Name and save.
- Edit renames a reason; drag to reorder; Delete asks first (Warning).
Copy to other move types puts the switch on the others (waiting for Save) and replaces their reasons with copies of these at once.
If something goes wrong
- Name is a required field
Related guides
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.