Settings
Track the movers
The switch that will let customers follow their crew on a map on moving day — kept, but not in use yet.
- 1 min read
- Checked against MoveBoard
- For owners & admins
Settings › Customer experience › Track the movers holds one switch: Customer movers track — Lets the customer follow the crew on a live map from their account portal on the day of the move.
What it does today
The switch is kept with your settings, but customers don't see a map yet: live crew tracking waits for the crew's phone app. See Crew tracking.
Meanwhile, the customer gets the crew's ETA by text when the foreman goes en route.
Change it
Anyone who can open Settings can switch it and press Save. If the page reads This setting is not set up for this company, there's nothing to switch.
Related guides
- Dispatch & schedulingCrew locations on a mapA live map of your crews isn't offered yet — here's how you follow each job today, from the foreman's taps on the phone.
- SettingsForeman app settingsWhat your crews may do on their phones — see past jobs, decline a schedule, skip the ETA text, share their location, and ask for time off.
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.