Settings
Job chat (setting)
The switch for the move-day conversation between the customer, the day's foreman and your office.
- 1 min read
- Checked against MoveBoard
- For owners & admins
Settings › Customer experience › Job chat turns on the move-day conversation between the customer, that day's foreman and your office (see Job chat). It sits next to Track the movers, and like it, it shows once your crews use the movers' phone app.
Turn it on or off
- Open Settings › Customer experience › Job chat.
- Switch Job chat on or off.
- Press Save.
It is set per branch. A company set up before Job chat starts with it off; a new company starts with it on. A change takes up to a minute to show everywhere.
Related guides
- Customer portalJob chatOn the day of the move the customer, that day's foreman and your office write to each other in one conversation — from the customer's live map and portal, the foreman's phone app and the order window.
- SettingsTrack the moversThe switches for the customer's live map link and the "about to arrive" text and email on moving day.
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.