Mover's Portal
For foremen and movers: jobs on the phone, the bill of lading, photos and time.
28 guides
- The Mover's Portal homeWhat foremen and movers see when they open MoveBoard on their phone — the jobs waiting for an answer, today's jobs, and where everything else is. 1 min read
- Sign in to the Mover's PortalSign in on your phone with your Company ID, username and password, reset a forgotten password, and put the Mover's Portal on your home screen. 2 min read
- Your jobsThe Jobs tab lists every job you're the foreman on — New ones soonest first, and Past ones if your company allows — each opening right where your crew left off. 2 min read
- Confirm or decline a scheduleWhen the office puts you on a crew, answer from your phone — CONFIRM (or DECLINE, if your company allows it) — and the office sees it right away. 2 min read
- The job screenOnce you've arrived, a job opens on its tiles — Bill of Lading, Order for Service, details, photos, notes, forms and agreements — with the status chain across the top. 3 min read
- Job details and directionsEverything about the job before you go — the move, the crew, the customer, the office's notes — and one tap to drive to each address. 2 min read
- Send the ETA text and go En RouteBefore you drive off, tell the customer when you'll arrive — the text goes first, then the job moves to En Route. What to do with no signal or no text. 3 min read
- Arrive and start the clockPress ARRIVED at the door, then start the job's time on the bill of lading — by picking the start time or with the Start button, as your company counts hours. 2 min read
- Order for Service on siteCheck what the customer agreed to before you start — the signed order for service, or the terms and the deposit still owed if nothing's signed yet. 2 min read
- Stop times and customer signaturesThe customer signs the start and end of the work — once for the job, or at every address — in order. Signed times lock, and the job moves along with each signature. 3 min read
- Breaks on the jobTake time off the bill for a lunch or a wait with Time Off — it comes off the labor time until the bill is paid or submitted. 1 min read
- Add materials and services to the billAdd the boxes, packing and extra services you used on the bill of lading — tap to add, set the quantity, and the totals change straight away. 2 min read
- Release formsWhen the customer asks for something risky — hoisting, a tight stairway, items you'd rather not move — have them sign a release form on your phone. 2 min read
- Write a change orderWhen the customer adds items or services, or the job isn't what was estimated, write a change order on your phone — the new price, then the customer's and your signatures. 2 min read
- Inventory on the jobSee what the customer listed for the move — item by item — from Job Details on your phone, so you know what to expect before you load. 1 min read
- Photos and inspectionsPhotograph the items and any damage as an inspection — before, during or after the move — and see the photos the office shared with the crew. 2 min read
- Notes from the office and foreman notesRead the notes the office left for the crew, and write your own foreman notes on the job — the office sees them on the board. 2 min read
- Take payment on the billTake the customer's payment from the bill of lading — tip, amount, then card, cash, check or your own payment types — and get their signature for it. 4 min read
- Submit the bill of ladingFinish the job — the last signatures, then submit. The bill locks, the job is Completed, and the customer gets their signed copy. 3 min read
- Storage agreement on siteWhen the goods go into storage today, turn on Coming to Storage and have the customer sign the storage agreement on your phone. 2 min read
- Long-distance bill of ladingOn a long-distance job, fill in the bill at pickup — services, valuation, weights from the scale ticket, signatures — and at delivery, then submit each leg. 4 min read
- Working with no signalWhat the Mover's Portal keeps on your phone when the signal drops — today's jobs to read, and every change on the bill of lading, sent safely when you're back online. 2 min read
- Ask for time offAsk the office for a day, a morning, an afternoon or certain hours off from the Tracker — and change or withdraw it while it's waiting. 2 min read
- Trips for driversOn a long-distance trip, the Trips tab shows your stops day by day — navigate, call, mark each stop Arrived, Done or Skip — and your trip expenses. 3 min read
- Box deliveries on your phoneWhen the office gives you a box delivery, a Boxes tab shows it — tick the load list at the warehouse, the unload list at the home, get a signature or take a photo, then press Delivered. 3 min read
- My advanceSee the cash advance the office gave you for a long-distance trip, and record what you paid out of it with a receipt. 1 min read
- What the crew sees (for the office)An office guide to the Mover's Portal — what foremen, drivers and helpers see on their phones, what reaches them from the office, and the settings that change it. 3 min read
- New version availableWhen the Mover's Portal has been updated, your phone offers to reload — at a moment that never interrupts a job. 1 min read
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.