Dispatch & scheduling
Trucks, crews, the calendar and moving jobs between days.
21 guides
- Open Dispatch on the tab you wantUse the gear to choose whether Dispatch opens on the Dashboard, Job Assignments, Crew Schedule or the board — on every computer and phone you use. 2 min read
- The Dispatch boardRead the day at a glance — trucks down the side, hours across, every booked job as a card you can select, open or move. 4 min read
- The Dispatch DashboardThe day in numbers — jobs by status, who is running late, crews and trucks out, the crews' answers and, if you may see it, the money. 3 min read
- Assign trucks and crewBuild the day's crews on the Crew Schedule, then put a crew on each job — by dragging it onto the board or picking people in Assign Personnel. 3 min read
- Crew cards on the Crew ScheduleEverything on a crew card — the foreman's spot, adding and removing spots, report time, trucks, the answer colours and the row menu. 4 min read
- Move a job to another time, truck or dayDrag a job along its row to change its start, onto another row to change its truck, or change the move date in the order to move it to another day. 3 min read
- Job assignments and the Unassigned truckUse the Job Assignments tab to put TBD and Unassigned jobs on real trucks, set the end of each window, and tell customers their arrival time. 3 min read
- Hold a truck without an orderBlock a truck for a repair, a rental return or a load that leaves tomorrow — or hold extra time before or after a job — from the truck schedule. 5 min read
- Overlapping jobs on one truckBooked and reserved jobs never share a truck beyond your allowed overlap; quotes can pile up until one books, and then the others lose the truck. 3 min read
- Warnings: double-booked people and trucksWhen a person, crew or truck is already busy, MoveBoard warns you and lets you decide — only a booked truck clash is a hard stop. 4 min read
- Texts the crew getsWhich texts or emails your movers get when you build crews, put them on jobs, take them off, change the report time or cancel a job — and how to change the words. 3 min read
- Print the dayPrint the day's jobs, crews and trucks on one sheet, sorted by truck for the yard or by move time for the office. 1 min read
- The fleet calendarSee a month of the fleet — which trucks are working, which are off the road — and take a truck out of service for a day. 2 min read
- The CalendarSee the month's orders by status, the trucks on the road each day, and your estimators' visits — then open a day, a week or an order from there. 2 min read
- Dispatch and foreman notes on the boardRead an order's dispatch and foreman notes straight from its job card, and keep a note for the whole day under the board. 2 min read
- Open the bill of lading from DispatchSee what the crew has done on a job — the bill of lading, inspections, notes, release forms and storage agreement — without leaving the board. 2 min read
- How an available truck is countedChoose whether a truck counts as free by its open hours or as taken for the day by one job — it drives Trucks Available, the calendar bars and the board. 2 min read
- Delivery truck auto-assignmentOn long-distance orders, have the truck you pick for the pickup put on the delivery leg too. 2 min read
- Dispatch on a phone or tabletRun the day from a phone — the four tiles, tapping a job then a crew to assign it, and the Crew Schedule's bar at the foot of the screen. 2 min read
- Arrival windowsHow arrival windows work from booking to the day — the customer's requested time, the window you set, how the board sets one when you drag, and telling the customer. 2 min read
- Crew locations on a mapA live map of your crews isn't offered yet — here's how you follow each job today, from the foreman's taps on the phone. 2 min read
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.