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ElromcoMoveBoard

Dispatch & scheduling

How an available truck is counted

Choose whether a truck counts as free by its open hours or as taken for the day by one job — it drives Trucks Available, the calendar bars and the board.

  • 2 min read
  • Checked against MoveBoard
  • For owners & admins, dispatchers
On this page

"How many trucks are free that day?" MoveBoard answers it one way everywhere — in the order window's Trucks Available, the Calendar's day bars and the Dispatch board. You choose the rule.

Set the rule

  1. Go to Settings › Dispatch › Trucks.
  2. Find How we count an available truck.
  3. Under Count a truck as available, pick one: - By open hours — a truck can take several jobs a day. It counts as available when its open time fits the order's job. - One job per truck per day — a truck with any booked or reserved job that day is taken for the whole day.
  4. With By open hours, also set: - A truck's working day — how many hours, and from what time (the page shows when it ends); - Buffer between jobs — minutes kept free before and after each job; - Show the open time as green "free" blocks — on the truck schedule and the Dispatch board.
  5. Press Save.
How we count an available truck (1), in Settings › Dispatch › Trucks
How we count an available truck (1), in Settings › Dispatch › Trucks

Never set, MoveBoard counts By open hours, with a working day from 8 AM to 8 PM and a 30-minute buffer.

How open time is worked out

A truck's open time is its working day minus its booked and reserved jobs and held time, with the buffer before and after each one. Example: a 12-hour day from 8 AM, a 30-minute buffer, and one job from 9 AM to 1 PM leaves the truck open from 1:30 PM to 8 PM — six and a half hours.

Going past the working day is still allowed when you choose to; it just isn't counted as open time.

Where you'll see it

  • The order window — Trucks Available for the day.
  • The Calendar — the bar under each day, such as 68% booked · 2 trucks free.
  • The Dispatch board — under each truck's name, how much time is still open (for example 4 h 30 min open) or full; and, with green blocks on, the open stretches drawn on the row.

Still stuck? A person will help.

Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.