See several branches on Dispatch and the Calendar

If your company has more than one branch, Dispatch and the Calendar can show several branches at once instead of one at a time. You can switch it on for every branch at once, or branch by branch. It is off until you switch it on.

Switch it on

Go to Settings › Dispatch › Several branches. The page has two parts.

Every branch (at the top) switches it on for all your branches at once:

1. 1Turn on Show all branches on Dispatch, in every branch, Show all branches on the Calendar, in every branch, or both.
2. 2Press Save.

Only an admin can change these two. While one is on, every branch shows several branches on that screen, whatever its own switch says.

This branch (underneath) switches it on for the branch you are working in now:

1. 1Turn on Show all branches on Dispatch, Show all branches on the Calendar, or both.
2. 2Press Save.

A branch's own switch decides only while the company-wide switch above it is off. While the company-wide switch is on, the branch's switch shows as on and greyed, with a line saying why. To switch a single branch on, switch branch at the top of MoveBoard, then repeat the steps.

All the switches start off. A company that never touches them keeps one branch at a time.

Pick the branches you see

With the switch on, the branch box beside the page title becomes a branch chooser:

• All my branches shows every branch you may see.
• Tick the branches you want and press Show.
• Only next to a branch shows just that one.

MoveBoard remembers your pick and opens on it next time. If you ticked several branches in the top bar, Dispatch and the Calendar start with those.

You only ever see the branches you work in and may open that screen in. For example, Dispatch shows a branch only if you have the Dispatch permission in that branch. Permissions are set per branch under Users › a person › Permissions.

Branch labels

While two or more branches are shown, every job, truck row and crew carries a small coloured label with its branch name. Each branch keeps the same colour while you look at it. With one branch shown, there are no labels and the screen looks as it always did.

Moving jobs between branches

Trucks and crews stay with their own branch:

• A job can only go on its own branch's trucks.
• A job can only get its own branch's crews.
• Drop a job on another branch's truck row, or a crew on another branch's job, and MoveBoard says so and nothing changes.
• Assign Personnel and Assign Crew list only the job's own branch's movers, vehicles and crews.

What shows one branch at a time

• On Dispatch, the Dispatch and Job assignments tabs show all the chosen branches.
• Dashboard, Crew schedule and Box deliveries show one branch: the first of your chosen branches, in the order the chooser lists them. A line under the tabs says which.
• On the Calendar, the truck fullness bar on the month view shows only when one branch is chosen.

If something goes wrong

• No branch chooser: check that the switch is on, either for every branch or for the branch you are working in, and that you have the screen's permission in at least two branches.
• "Only an admin can change the switches for every branch": ask an admin to change the switch under Every branch, or switch on your own branch's switch under This branch.
• "This is Austin's job and that truck belongs to Dallas": the job and the truck are in different branches. Put the job on one of its own branch's trucks.
• "You may not use Dispatch in that branch": you don't have the Dispatch permission in the job's branch. Ask whoever manages users to give it to you there.