Estimates & pricing
How prices are worked out: rates, travel time, flat rates, fuel and discounts.
26 guides
- How MoveBoard prices a moveThe chain behind every hourly quote — size, crew, speed, labor time, travel, minimums, add-ons and taxes — with a worked example. 3 min read
- Hourly rates and price levelsSet what an hour costs for each crew and truck combination at each price level, and how the day's level picks the rate. 3 min read
- Peak, discount and blocked daysMark days on the price calendar with a price level or minimum hours, block days customers can't book, and update the open orders on them. 2 min read
- How many moversHow MoveBoard picks the crew size from the size of the move and the entrances, and how minimum crew, minimum hours and single-item moves work. 3 min read
- How many trucksSet how many trucks a quote needs for the size of the move, and change the trucks on one order. 2 min read
- Mover speedHow fast a crew moves cubic feet, how entrances, elevator floors and the walk from the truck slow it down, and how packing adds time. 3 min read
- Travel time and truck speedHow MoveBoard measures the trip to and from a move, charges it, and adjusts Google's drive times for a truck — with every Travel Time setting explained. 4 min read
- Size, inventory or custom volumeThe three ways an order gets its cubic feet — the move size, the inventory or a custom volume — and which one prices the order. 3 min read
- Typed values vs calculated valuesWhat the red figures and the ↺ arrow on an order mean, which values you can set by hand, and how to hand them back to the calculator. 3 min read
- Packing and unpacking pricesHow partial or full packing is priced on a quote, how it lengthens the labor time, and the settings behind both. 2 min read
- Materials and additional services on a quoteAdd boxes, packing materials and extra services (piano, hoisting…) to a quote, and turn your other fees on or off. 2 min read
- Extra stop feesSet a fee for moves with more than one pickup or drop-off, per service type. 2 min read
- Overnight movesHow MoveBoard charges for a truck kept loaded overnight between the pickup and the delivery. 2 min read
- Elevator floorsMake a 30th-floor elevator move take (and cost) more than a 3rd-floor one, with floor ranges you define. 1 min read
- Flat rate local movesQuote a local move as one fixed price built from its size and distance, instead of hours times a rate. 4 min read
- Not-to-exceed pricesGive the customer a ceiling price — the quote plus a contingency percent — and warn the crew when the bill goes over it. 2 min read
- Try a price with the test calculatorPrice a pretend move with your current settings — nothing is saved, no order is made. 1 min read
- Fuel surchargeHow MoveBoard adds fuel to a quote — by distance range, as a percent, or per mile — and how to change it on one order. 4 min read
- The calculator on your websiteLet visitors price their own move on your website — and get a new lead in MoveBoard every time. 2 min read
- Hiding the price from customersDecide when a customer sees their price in the portal and on your website forms — and release it on one order. 2 min read
- TaxesSet the tax on labor, travel, long-distance linehaul and packing materials — or one tax on the whole order — and change it on a single order. 2 min read
- Valuation on the quoteReleased value vs Full Value Protection — how the charge is worked out, how the office sets it, and what the customer can pick in their portal. 4 min read
- When a settings change reprices ordersWhich orders MoveBoard updates when you change truck speed, packing or the price calendar — and which it never touches. 2 min read
- The sold quoteOnce a customer has agreed to a price, MoveBoard keeps it — here's when the sold quote stops changing, and where the real numbers go. 1 min read
- Why the quote is a rangeLabor spread widens a long job's hours into a range — the low end comes down, the high end goes up — so the quote reads like "$1,050 – $1,400". 3 min read
- Kilometres, cubic feet and poundsChoose miles or kilometres, cubic feet or pounds, and how many pounds a cubic foot weighs — and what changes when you switch. 1 min read
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.