Storage
Storage tenants, units, recurring billing and move-outs.
17 guides
- The Storage pageYour warehouse at a glance — who is in storage, who moves in or out today and tomorrow, what it brings in and who owes money. 3 min read
- A storage tenantEverything about one tenant in one window — their details, units, monthly fee, billing, ledger, files, messages and log. 3 min read
- Move-ins and move-outsHow a moving-and-storage order becomes a storage tenant when it is booked, and how its move out is made, linked and dated. 3 min read
- Storage charge and pricing typeSet the storage on a moving-and-storage quote — the facility, how it is priced, the billing schedule, free months, price increases and bulky items. 3 min read
- Monthly storage billingHow MoveBoard bills each storage tenant every month, charges the autopay card, adds late fees and reminders — and what happens to a missed billing day. 3 min read
- Autopay and cards on fileSee a storage customer's cards, choose which one the monthly charge uses, add a card and take one off. 2 min read
- Declined storage cardsWhen a storage card is declined, the customer gets an email and a text with a link to update their card and pay — and you see it on the Storage page. 2 min read
- Ledger and statementEvery storage bill and payment with the running balance — add a charge, take a payment, and email the customer their statement. 3 min read
- The storage agreementThe agreement a storage customer signs — how to set up its words and fields, where it is signed, and what signing it starts. 2 min read
- FacilitiesSet up your storage facilities — their details, pricing, late fee, terms, the default one, and the bills and reminders each sends. 3 min read
- Storage flagsColoured marks for storage tenants — past due, VIP, do not release — set up once and put on tenants one at a time or in bulk. 2 min read
- Bulk actions on tenantsTick several storage tenants and text them, email them, change their status, flag them or export them in one go. 2 min read
- Storage emails and textsThe bills, reminders and late-fee messages each facility sends, the mailbox they go out from, and how to message tenants yourself. 2 min read
- Archiving an order with storageAn order linked to a tenant who is still in storage can't be archived — unlink it on the tenant first. 1 min read
- Storage reportsOccupancy, move-ins and move-outs, storage revenue, past-due balances, storage payments and length of stay — in Reports. 1 min read
- Time in storage over the maximumMoveBoard warns you when a stay in storage runs longer than the maximum number of months you allow. 1 min read
- Storage on a move-outStorage is charged on the move-in order only — the move out of storage shows $0 storage unless you type an amount yourself. 1 min read
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.