The Review card — the podium and the customer's QR code

The Review tile (the big gold star) is on every job's screen, in the Mover's Portal and in the Movers App. It has two screens: one for the crew, and one for the customer.

The crew's screen — the podium

It opens on your company's review competition for this pay period (twice a month, monthly, weekly or every two weeks — your company's choice):

• 1st, 2nd and 3rd on the podium (gold in the middle), each with their name ("First L."), their rating, how many 5★ reviews they have, the money they've earned this period and last period. With the company's Who gets the bonus set to Foreman and movers or Movers only, movers are on the podium too (a split review counts as their share); the customer's QR code is always the job's foreman's — the scan tells MoveBoard the job.
• Last period's #1, under the podium.
• Ranked by rating, then 5★ count — top 3 win the bonus. A tie goes to whoever got there first.
• Updated and the time — with no signal, the Movers App shows the last podium it had.

Until your company's reviews are matched to the crews, it says The competition starts when reviews come in. If your company doesn't pay a review bonus, the money lines don't show.

The podium is only ever inside the app, for your company's crews — never on a page a customer could open.

The customer's screen — the QR code

When the job is done, tap Show QR to customer and hand the phone over. The customer sees your company's card: your logo and name, Scan to leave a Google review, the foreman's name, the QR code, a short note from your team (it says how often your company pays the review bonus — "Twice a month", "Every week"…), your company's licence numbers and phone, and your website.

• The QR code is the job's foreman's — no names to pick. Every foreman has one, made automatically.
• The code is your company's own short link. When the customer scans it, MoveBoard notes the scan (which foreman, which job, when) and opens your company's review page.
• The customer can't get back to the podium: there's no back button and no swipe. When you have the phone back, tap the small Back to crew view at the bottom.
• In the Movers App the QR code shows even with no signal (the scan itself needs the customer's phone to be online).

When there's no QR code

• This job has no foreman yet — ask the office to make someone foreman on the job's crew.
• Your office has not set the company's review link yet — the office adds it in Settings › Reputation › Review link & QR codes.