Long distance
Long-distance stages
Long-distance stages (a list of coloured steps for each long-distance order) are not offered yet — how to follow a long-distance move today.
- 1 min read
- Checked against MoveBoard
- For owners & admins
Some moving software lets you keep your own list of long-distance stages — "Picked up", "In storage", "Out for delivery" — and set one on each order by hand. MoveBoard doesn't offer that page yet, so you won't find it in Settings › Long distance.
Follow a long-distance move today
You don't need to set stages by hand: MoveBoard works them out from the trip.
- The order's status stays as for any order — Booked, then Completed when the job is done. See Lead statuses.
- The trip's status shows where the truck is: Planning, Scheduled, In Transit, Completed, Settled. While a trip is in transit, the board shows its progress, such as "6 of 11 stops". See Trip statuses.
- The order's Delivery half shows the trip the order is on, its status and the planned delivery day, and any storage stay. See Delivery dates and the delivery spread.
- The SIT board lists every shipment waiting in a warehouse. See Storage in transit.
What the customer sees
Switch on Shipment milestones in the client portal on Trips › Trailers & settings. The customer's portal then shows Booked → Picked up → In transit / In storage → Out for delivery → Delivered, moving on by itself as the driver marks the stops. The trip also sends the customer messages at each step.
Want custom long-distance stages? Ask for them — see Roadmap and feature requests.
Related guides
- SettingsSettings not offered yetThe settings MoveBoard doesn't offer yet — labor only, auto quote, overtime rates, junk removal, partial payments and more — and what to use instead today.
- Long distanceTrip statusesPlanning, Scheduled, In Transit, Completed and Settled — what each means, the button that moves a trip on, and what it needs first.
- Long distanceMessages customers get on a tripThe emails and texts a long-distance trip sends customers by itself — driver on the way, delivery scheduling and the 24-hour notice — plus the ones the office sends, and how to switch them or change the words.
- Long distanceThe Trip PlannerWhere long-distance trips are planned, followed on the road and closed — the board, Needs Attention, and the pickups and deliveries waiting for a trip.
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.