Getting started
What the words on the screen mean
Quick meanings for the buttons, colours and marks you see every day — SAVE, red numbers, LOCKED, the dock and more.
- 2 min read
- Checked against MoveBoard
- For owners & admins, sales, dispatchers
For moving words — valuation, bill of lading, tariffs, cubic feet — see the full Glossary. This page is only about what you see on MoveBoard's screens.
| On the screen | What it means |
|---|---|
| SAVE (lit up) | You have changes in this order that are not written yet. Nothing is kept until you press it. See How saving works. |
| Discard | Throws away the changes you haven't saved. Shows only when there is something to throw away. |
| CLONE | Makes a copy of the order. Save or discard your changes first. |
| A red number | You typed this value yourself, so the calculator isn't setting it. The arrow next to it puts the calculator's figure back. See Typed values vs calculated values. |
| LOCKED and RELEASE | A teammate is editing this order right now. See Someone else is in this order. |
| The coloured top bar | An order window's top bar takes the colour of the order's status, so you can tell a lead from a booked job at a glance. |
| The green dot by a customer | The customer has their portal open right now. |
| The dock | The bar along the bottom of the screen with the windows you've put away. Press one to bring it back. See Order windows. |
| Status pill | The button with the order's status. Press it to move the order to another status. |
| Flags | Coloured labels your company made (for example "VIP" or "Needs call back"). See Flag orders. |
| Score | The lead score — how keen the customer looks, from what they've done. See Lead score. |
| Sales / Closing | Sales is the quote you sold. Closing is what really happened on the day — the crew's hours, extra items and payments. See The closing view. |
| Balance | What the customer still owes on this order. |
| Text link | Texts the customer their link to book online and pay the deposit. See Text the deposit link. |
| Greyed out | You don't have the permission for this, or it can't be changed in the order's current state. Hover over it — MoveBoard usually says why. |
Related guides
- Moving industry know-howGlossary of moving and MoveBoard wordsEvery word you'll meet in MoveBoard and in the moving business — leads and statuses, pricing, valuation, bills of lading, long distance and storage — in plain English.
- OrdersThe order window, card by cardEverything on an order in one window — the top bar, the status, the truck schedule, the four cards, the addresses, the conversation — and how SAVE works.
- OrdersHow saving works in an orderWhat waits for SAVE, what is saved the moment you do it, the checks SAVE makes, and what happens if you close with changes.
- Estimates & pricingTyped values vs calculated valuesWhat the red figures and the ↺ arrow on an order mean, which values you can set by hand, and how to hand them back to the calculator.
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.