Notifications

The bell at the top right tells you what happened while you were working — new leads, payments, customer replies and more. The red number is how many are new.

The bell's drawer

Press the bell. The Notifications drawer slides in from the right.

• New and Dismissed — two tabs. New ones are in bold until you read them.
• Each notification shows its order number (press it to open the order), how long ago it happened, who did it, and what happened.
• The dot on the right marks it read (press again to mark it unread). The × dismisses it to the Dismissed tab, where the arrow brings it back.
• Dismiss all and Mark all as Read work on everything in New.
• Fifty show at a time; Load More shows older ones.

When there's nothing new, the drawer says Nothing new — "New leads, payments and customer replies show up here."

Alerts as they happen

When something new arrives, MoveBoard plays a short chime and shows it:

• as a desktop notification (if your browser allows it — MoveBoard asks the first time), or
• as a small pop-up on the screen for five seconds.

Press it to open the order. With several MoveBoard tabs open, you hear the chime once, not once per tab.

Mute

Press the bell button inside the drawer to mute. The bell in the top bar turns into a crossed-out bell, the number stops, and no chime or pop-ups come. Press it again to turn notifications back on; you'll hear about things from that moment.

Choose what you hear about

Press the gear in the drawer for Notification preferences. Kinds are grouped — New leads, Customer activity, Bookings and payments, Estimates and surveys, Office activity, Jobs and crews, Reminders, Storage, Company — with a tick for App (in the bell), Email and Text. Turn on all ticks everything. Your choices save as you tick.

What's offered is set by your admin in Settings › Users & permissions › Notifications. If staff emails or texts are off for the company, those columns are greyed out ("Staff emails are off for the company, so none are sent.").

Tasks due

When one of your tasks reaches its reminder time, a Tasks due card opens at the top right, with the chime. Each task shows its type, order, customer, due time and priority.

Your presses are remembered on your account, so another tab, another page or a reload agrees. With more than four tasks, Show … more lists the rest. The red number on Tasks in the menu is your open tasks.

If something goes wrong

• "Could not load your notifications." or "That did not save. Try again." in Notification preferences — check your connection and try again.
• "No notification options are available yet. Your administrator can enable them in Settings under Notifications." — ask your admin.