Email, texts & calls
Speak to type
Talk instead of typing in any message box — press the microphone, speak in any language, press again, and your words land where the cursor is.
- 1 min read
- Checked against MoveBoard
- For sales, dispatchers, owners & admins
On this page
Every message box has a microphone: in the order window's conversation (Dictate) and on the Messages page (Speak to type).
Use it
- Click in the box where the words should go.
- Press the microphone. It turns red and shows a moving sound wave while it listens. The first time, your browser asks to use the microphone — allow it.
- Speak. Pauses are fine — it keeps listening.
- Press the microphone again (Stop dictating).
A spinner shows for a moment, then your words appear at the cursor. You can keep typing while it works.
Good to know
- Any language. MoveBoard hears which language you spoke and writes it in that language — whatever language your browser is set to.
- When it stops by itself: after one minute of recording, after 30 seconds of silence, when you press send, or when you open another conversation.
- Read it before you send — names and addresses can come out spelled differently.
- Want it tidier? Press the AI button and Fix spelling and grammar. See AI writing help.
If something goes wrong
- This browser can't use the microphone — the microphone is greyed. Use Chrome, Edge or Safari, and check the browser may use your microphone (the icon in the address bar).
- Nothing appears after you stop — the recording may have been silent. Check the right microphone is chosen in your computer's sound settings and try again.
Related guides
- Email, texts & callsAI writing helpLet the AI suggest a reply, draft a message, polish what you typed, change its tone or length, fix spelling, translate a customer's message — and undo any of it.
- Email, texts & callsText a customerSend a text from the order or the Messages page — to one number or several, with pictures and files — and what stops a text from going.
- Email, texts & callsThe Messages pageEvery customer conversation in one place — unread first — with the reply box, templates and AI help, plus the SMS log and an overview of what MoveBoard sends by itself.
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.