Reports
Box Deliveries report
Box orders in a period — sales, delivery fees, refunds, the cost of the boxes and the profit after it, average order and days to deliver — by product, status, city, weekday or order.
- 1 min read
- Checked against MoveBoard
- For owners & admins
Reports › Packing & Materials › Box Deliveries shows the box orders placed in the period — from your website, the client portal and the office. You need Can see Box deliveries to open it.
The figures
- Box orders — orders that stand (cancelled ones are counted under it).
- Boxes & supplies sold and Delivery fees — on the orders that stand.
- Refunds — every refund, cancelled orders included.
- Net box money — taken by card, less refunds.
- Cost of boxes — each product's cost (set in Settings › Box delivery) × how many were sold, as it was when sold.
- Profit after cost — what came in, less sales tax, card fees and the cost of the boxes.
- Average order, Days to deliver (order to Delivered) and Repeat customers.
Box money is paid separately from the move. It is never part of a move's total, balance or the money reports, and none of the move's money is here.
View by
Pick View by: Product (a bundle counts as one product, with sales, cost and profit), Status, City, Weekday ordered, or Each order.
The period is the day each box order was placed. A note under the table says how much of the sales were bundles.
Related guides
- ReportsRead a reportPick the period and what to compare with, narrow it with filters, read the figures, chart and table — and click any number to see the orders behind it.
- Email, texts & callsBox delivery messages and remindersThe emails and texts a box delivery sends the customer, the notices the person delivering gets, the New box order notice, and the reminder the day before — all editable and switchable.
- Mover's PortalBox deliveries on your phoneWhen the office gives you a box delivery, a Boxes tab shows it — tick the load list at the warehouse, the unload list at the home, get a signature or take a photo, then press Delivered.
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.