Weighing and charges (375.521, 375.607)

On a non-binding interstate move priced by weight, the final price depends on what the shipment really weighs. The rules on weighing (49 CFR 375.507–375.521) make that weight fair and checkable.

How a shipment is weighed

The truck is weighed on a certified scale twice:

• Tare weight — the truck empty (or before this shipment is loaded), with its fuel, pads and equipment.
• Gross weight — the truck with the shipment on it.
• Net weight — gross minus tare: the shipment's weight.

The weighing can be done at origin (empty, then loaded) or at destination (loaded, then empty after delivery). Each weighing gives a weight ticket, which goes with the freight bill.

The customer's rights

• To watch the weighing — the mover must say where and when.
• To a re-weigh before delivery, if they doubt the weight. The charges are then worked out on the re-weigh weight.
• To see the weight tickets.

Notice of weight and charges (375.521)

If the customer asks for it, the mover must tell them the actual weight and charges at least one full business day before delivery — Saturdays, Sundays and holidays don't count. A Monday delivery means the notice goes by Thursday.

Delivered early to storage (375.607)

If a shipment could be delivered more than 24 hours before the customer can take it, and they won't take it early, the mover may store it at its own expense — and must tell the customer at once where it is held.

In MoveBoard

• The crew records the scale weights — tare, gross, net and the weight ticket — on the long-distance bill of lading. See Long-distance bill of lading.
• The office sees the re-rate on the net weight on the closing side's Quote card.
• Tick Asked on the trip's Schedule tab when a customer asks for the 375.521 notice; MoveBoard shows when it's due and sends it from the bill of lading's weight and charges. See Weight and charges notice.
• The early-delivery notice is on the SIT board — see Storage in transit.