Reputation
Add a review by hand
Type in a review a customer left on Google, Yelp, Facebook or any other site — it counts like any review, before the Google connection is approved too.
- 1 min read
- Checked against MoveBoard
- For owners & admins
Reputation works before Google approves MoveBoard's Business Profile connection (Settings › Integrations › Google Business Profile says Coming soon — waiting for Google's approval until then): the crew competition, the foremen's QR codes, bonuses and payroll, review requests and reviews you add yourself.
On Reputation › Reviews press Add a review: pick the site (Google, Yelp, Facebook or Other), the stars, the reviewer's name as the site shows it, the day it was written and the words. It is matched like any review (a foreman named in the words, a QR scan before it), you can Attach a job to bring the crew, and it counts in the competition, the bonus and the movers' stars.
A review you added by hand can be removed again from its card; if it already paid a bonus, it is taken back like any removed review. You need Can manage reviews.
Related guides
- ReputationReviewsEvery review of your company from Google (and later other sites) in one place — the rating, what needs a reply, the reply box, saved replies, the AI draft, the Photo choice and asking customers for reviews.
- ReputationHow reviews are matched to foremen and crewsA review that names one foreman is his; otherwise the customer's scan of the foreman's QR code decides. The job's whole crew comes with it, and you choose who is responsible. What you set by hand is never changed.
- ReputationConnect Google Business ProfileBring each branch's Google reviews into MoveBoard — sign in with Google once, pick the location, and reviews come in every few minutes.
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.