Booking & payments
Payments on invoices
Take a payment on an invoice — with or without an order behind it — from the invoice itself.
- 1 min read
- Checked against MoveBoard
- For owners & admins
Open the invoice
On the Invoices page, open an invoice (press its row twice). It opens in its own window — like an order, several can be open and each minimises into the dock. The title bar has SAVE, the order link (or No order), Send / Resend, Pay, Print and Delete.
Edits wait for SAVE; Send, Pay and Delete act straight away. Save your changes before sending (Save the changes first).
Pay an invoice on an order
Press Pay. The Payments window opens just for this invoice — Payments (Invoice #…) — with Create Charge, Refund, Delete and Pending, all for this invoice. Take the payment as usual. See The Payments window.
Pay an invoice with no order
A custom invoice raised straight on a business account has no order. Pay opens a small pop-up of its own:
- The amount starts at the invoice's balance — change it for a part payment.
- Enter the card.
- Pay. If the card processor is slow to confirm: The payment is being confirmed.
Who can
Taking a payment on an invoice needs the permission to take a payment on an invoice (You do not have permission to take a payment on an invoice.).
Related guides
- Booking & paymentsThe Invoices pageEvery invoice in one list — totals, filters, flags, bulk actions and export.
- Booking & paymentsCreate and send an invoiceBill a customer from their order — from the quote, the closing, or from scratch — and send them a link to pay.
- Booking & paymentsBilling a business accountInvoices, payment option and discount for corporate and affiliate accounts.
Still stuck? A person will help.
Open a ticket from Support inside MoveBoard, or email us — we usually reply within one business day.