How to Switch from Supermove to Elromco: A Complete Migration Guide

Thinking about switching from Supermove to Elromco? This guide covers everything you need to know — what data transfers, how the migration works, and what your team gains after the switch. Many moving companies have made this transition, and our onboarding team makes it as smooth as possible.

Why Moving Companies Switch from Supermove

Supermove is a modern platform with a clean interface and strong AI-powered messaging. It has attracted attention from venture capital investors and the long-distance moving segment. However, growing moving companies often switch to Elromco for several reasons:

Opaque pricing. Supermove uses custom pricing that requires a sales conversation to get a quote. Many companies discover the cost is higher than expected, especially as they scale. Elromco publishes transparent pricing: $289/month for Professional, $399/month for Enterprise — the same flat rate regardless of company size.

No multi-branch management. Supermove does not offer a unified multi-branch dashboard. Companies operating multiple locations need separate accounts or workarounds. Elromco's Enterprise plan includes a single dashboard for all branches with unified reporting.

No customer-facing job tracker. Supermove provides internal job management but does not offer a customer-facing tracking page. Elromco's 9-stage job tracker gives customers a dedicated link to follow their move's progress in real time.

No built-in storage management. Moving companies that offer storage services need a separate tool with Supermove. Elromco includes storage management as a built-in feature — lot assignments, unit tracking, billing, and inventory all in one system.

What Data Migrates

Our onboarding team handles the complete data migration from Supermove. Here is what transfers:

• Customer database — contacts, addresses, phone numbers, email history
• Lead and opportunity records — with status, source, and assigned team member
• Job history — completed moves with pricing, dates, and notes
• Rate tables and pricing structures — your custom pricing rules and surcharges
• Documents and attachments — contracts, BOLs, customer uploads
• Inventory data — item lists, room inventories, packing material catalogs

We work with your Supermove data exports and, when necessary, directly with your account data to ensure a complete transfer.

Timeline: What to Expect

Week 1: Account Setup. We configure your Elromco account, import your customer and job data, install online quote forms on your website, set up your branded client portal, and customize templates for your emails, SMS messages, and invoices.

Week 1-2: Training. Live training sessions for your entire team — office staff, sales reps, dispatchers, and crew members. Each session covers the specific features that role uses daily. All sessions are recorded for future reference.

Week 2: Go Live. You start taking new leads and jobs in Elromco. In-progress moves can continue in Supermove until completed, or we can import them directly. Most companies make a clean switch within two weeks.

What You Gain After Switching

Moving companies that switch from Supermove to Elromco consistently report these benefits:

• Transparent, flat-rate pricing that does not change as your company grows
• Instant online quotes that show customers a real price on your website in seconds
• An interactive client portal where customers modify their own quotes without calling your office
• True online booking with e-signature and deposit collection
• Multi-branch management from a single dashboard for companies with multiple locations
• Built-in storage management without needing a third-party tool
• Free unlimited support — phone, email, and live chat at no additional cost

Frequently Asked Questions

Is there a migration fee? No. Migration, setup, training, and onboarding are completely free with every Elromco plan.

How long does the switch take? Most companies are fully transitioned within 1-2 weeks. Your Supermove account stays active throughout.

Will my crew need to learn a new app? The Elromco Crew Portal is a mobile web app — no download required. Crew members open a link in their phone's browser. Most teams pick it up within a single training session.

Can I keep my existing website? Yes. Elromco's online quote forms and client portal are embedded directly on your existing website. We install them for you as part of onboarding.

Ready to Switch?

Book a free demo to see Elromco in action, and our team will create a migration plan tailored to your business. Call us at (617) 313-0200 or email info@elromco.com.